Since starting as CEO of ICL in February 2012, my focus has been on service improvements and expansion of the product portfolio to better serve our clients. As always, our primary focus is patient care—ensuring Canadians have access to the best possible care at all times. One of the ways we’re doing this is by focusing on improving our information and communication capabilities in order to help both our reference laboratories and our clients achieve efficiencies in clinical delivery. In partnering with us, your lab can expect to benefit through connectivity, a QA dashboard, single specimen management of referral tests,and access to some of the best technical, clinical, and scientific staff from our many reference labs. We are experts at electronic interchange between laboratories and lab information systems and are dedicated to flexible and client centric end-to-end management of specimens and results.
We have been undergoing a large expansion to our test menu in order to provide our clients with the newest, most innovative, and technically specialized tests on the market. We have a dedicated team working to ensure that all of our clients’ test requests are sourced and added to our menu in a timely and cost-effective manner. It is through a relationship with ICL that clinicians and patients receive best in class laboratory diagnostic testing services.
I have 35 years experience working in and with hospitals in order to improve lab medicine, with the ultimate goal of improving patient care. I draw upon that experience to ensure our mandate is always upheld. At ICL we are committed to returning public dollars to the public system by providing efficient, high-quality logistics management, oversight, and a technically competent referral network. In recent years, ICL has circulated more than $100 million to publicly funded hospitals and others for work performed throughout the network.In return, our clients always receive the highest quality laboratory services, while we care for your patient’s specimens and tests.
Our promise is to handle your lab tests with care and professionalism, giving you peace of mind that you are our number-one priority, at all times.